Delivery Policy


All orders will be sent in 1-2 work days after payment is confirmed. shipping time may be delayed due to national holiday only. We try our best to provide you good services. Feel free to contact us if you have any question.


Easy Refund and Return Policy

Our Solutions:

1.Lupsona’s Responsibility:

If our company is responsible for the issue, you'll receive a full refund and you don't need to return the items to get a refund.

2.Customer's Responsibility

If the customer has ordered an incorrect size, product or simply wants to exchange the item, we can also allow a return.

 7 Day Refund Warranty

Customers can contact us within 7 days of receiving the item. If you have received a defective or damaged item, the wrong size or the wrong product, please contact us.

 

How to Reach Us

Go to our contact us page and describe the issue in detail, including the return reason, along with your order number and product link. For defective, incorrect or not as described item, please send us a clear picture or video of the problem.